Shipping policy
At Misk Paris, we are committed to ensuring that your order is delivered promptly and securely. Please read our shipping policy below for all the details regarding shipping and delivery.
1. Order Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. We aim to ship your order as quickly as possible, but please allow extra time during peak seasons.
2. Shipping Rates and Delivery Time
Shipping costs are calculated at checkout based on your location and selected shipping method. Delivery times vary depending on the destination. Typically, orders within the country will be delivered within 3-7 business days, while international shipments may take 7-14 business days.
3. Shipping Methods
We offer a variety of shipping methods, including standard and express options. You can choose your preferred shipping method at checkout. We partner with trusted courier services to ensure your package arrives safely.
4. International Shipping
Misk Paris currently ships internationally. Please note that international shipments may be subject to customs fees or import taxes, which are the responsibility of the recipient.
5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email, allowing you to track your shipment’s progress. If you have any questions regarding your order, feel free to contact us at info@misk.paris
6. Order Modifications and Cancellations
Once an order is processed, we are unable to make changes. If you need to cancel or modify an order, please reach out to us as soon as possible. We will do our best to accommodate your request before the item ships.
7. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us immediately at info@misk.paris. We will assist you in resolving the issue and ensure that your items are replaced or refunded.
8. Return and Exchange Policy
For information on returns and exchanges, please refer to our Return & Exchange Policy page. If you have any questions, feel free to get in touch.
Thank you for shopping with Misk Paris. We are dedicated to providing you with the highest level of service and ensuring that your shopping experience is as smooth as possible.